Wednesday June 11, 2008
Another day, another glitch
Then, on Orbitz, I made a reservation two round-trip tickets to Minneapolis later this month. The price stunk, and went up mid-reservation, and I had to update some other info, but finally the reservation was made. Got an e-mail confirmation 15 minutes later. But while my seat was listed properly (8C and 20C), Patricia's was not (08 and 20 instead of 8B and 20B). Logging on, I found her seats filled but not by her. So either someone took them just before I did or (more likely) there was some kind of glitch. But who do you call at Orbitz? Is there anyone even there at Orbitz? So I called the airline, who confirmed what I suspected (P had no seats), and, after about 10 minutes, they rebooked us with crappier seats. And suddenly it was 3:30.
I want to emphasize I don't find the above exceptionally annoying. I find it typical — something you and I go through every day — and that's what I find annoying.
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